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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 1 carrying cases
- 1 Ziplock bag
- Prepaid return envelope
Reviews
Good value and support
Essential item for the Japan traveller and good value. After a little hiccup early in the rental period this was solved by excellent troubleshooting instructions. Only things I would like to see improved are 1. More information on how you will receive the unit while ordering 2. Send the email with the full instructions on returning the unit a few days before the end of the rental period. I received mine after posting, I hope it was received OK. Other than that I was very pleased with the unit and will certainly use econnect again.
A great choice for Japan travel!
The pocket wifi worked very well for the two of us. Set up and connection was simple. The included instructions for everything made it very easy. The only problem we had was that the battery didn’t last more than 2 or 3 hours. The extra battery pack was very useful and was used often. I would not hesitate to recommend Econnect to others. Thank- you also for your prompt replies when needed.
Happy
It was useful
Fantastic resource for the traveller
We were recently travelling around Kyushu. Emi, from Japan Explorer, Melbourne, recommended eConnect’s Pocket WiFi. I ordered it online only a few days before our arrival but it was waiting for us at the hotel. So easy to use and carry around and it helped us out a number of times, especially when we were traveling in the remoter areas of Kyushu. Certainly great value. I now consider it an essential for any holiday!
Thank you
Arigatoo gozaimasu
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices can connect up to 10 devices at the same time. This means an entire family, or an individual with multiple devices (laptop, tablet, game console, etc.) can all connect their devices to a single device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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