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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 1 carrying cases
- 1 Ziplock bag
- Prepaid return envelope
Reviews
Great wifi
Te Wifi was great. Easy to use, long charge life, compact to carry, and value for money. The only concern I had was that my apple devices labelled it as "weak security".
Convenient internet access
The eConnect pocket WiFi Premium plan worked well for our family (5) vacation. Convenient pick-up and return at the Narita airport. The pocket WiFi provided an excellent connection and also included an extra battery pack that was ideal to keep us connected during extended day trips. Thank you, I plan to use again on our next visit to Japan.
Great
We found that having a portable wifi made our trip so much easier. Especially with directions and language. We did have to use one of our cords as the connection to charger did not work. Pick up from hotel was fantastic and posting at airport was easy.
Gestion du temps ?
Je ne suis pas arrivé à connaitre comment savoir la durée que je consommais par jour...
Difficulties- Unit was replaced
We had issues with the unit getting hot and going flat before the end of day. After contact was made with the company, a replacement unit was sent to us. No further problems. Worked well.
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices can connect up to 10 devices at the same time. This means an entire family, or an individual with multiple devices (laptop, tablet, game console, etc.) can all connect their devices to a single device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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