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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 1 carrying cases
- 1 Ziplock bag
- Prepaid return envelope
Reviews
Difficulties- Unit was replaced
We had issues with the unit getting hot and going flat before the end of day. After contact was made with the company, a replacement unit was sent to us. No further problems. Worked well.
Pocket Wifi met expectations
Thank you for your service! I had used pocket WiFi for 24 days, and the internet connection was almost always perfect (but for the rare cases in the mountains or in the road tunnels where all connection is bad). The only thing is that the battery lasts for a bit less than a day, so the powerbank is needed. I haven't tried the powerbank provided for I had my own one which has larger capacity. I am satisfied with your product and will rent once again when I am back in Japan. Stay safe! Best regards, Roman.
Smooth journey through Japan with stable Internet
Great experience with eConnect. Received our router in the hotel, it comes with power bank and all the necessary cables. Had no issues in our journey and the connection quality was great.
Connection is nice but the internal battery is subpar
The modem connection is reliable and the speed is consistently good. However, the modem built-in battery is quite poor. It did hold a charge for a reasonable amount of time. Either you need an external battery pack for most of the day or you could get a power source from your rental car.
To be connected
When I planned our trip to Japan I tried to collect all needed information that will help us in our journey. One of the main topic was how to stay permanently connected to Internet via wifi. We used applications to plan our short trips in Tokyo, Kyoto, between cities - what public transport should we use it's timetable. I've got the information about eConnect Japan pocket wifi from the chit-chat about Japan in Telegram web. It is very useful chat where you can receive all information concerning individual trip to Japan. We were very glad that we have this pocket wifi shared wifi between me and my husband. The only problem was that during first 4 days there were no connection to Internet. Only on our 5th day of journey the team of eConnect Japan managed to correct something in it's tunings. And since that it worked properly. Summary- it is very useful and necessary gadgets in your trip to Japan. It saves your money for sure. And you will stay connected!
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices can connect up to 10 devices at the same time. This means an entire family, or an individual with multiple devices (laptop, tablet, game console, etc.) can all connect their devices to a single device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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