Reviews
Discover what our customers are saying about their experience.
super convenient and fast
Router helped us on our trip to Japan. it is very convenient that there is a power bank in case the router runs out.
Excellent service!! Congratulate!!
It was a splendid experience using the eConnect in Japan! So easy and helpful! I would like to congratulate you for this amazing idea and ask you please could you implement it all over the world? I am a person who loves travel and I have been travel since very young. Once the internet came into our lifes, I always thought that this kind of device should exist. So, it was a pleasure to know that "yes" it is real and more cause it is so easy and perfect. Thanks so much!!!
Don’t travel without it
We hired pocket Wi-Fi from e-connect Japan before leaving the UK. We arranged collection and return from Narita, (terminal 1 post office)it was so convenient and the set up took less than 5 minutes! It meant that both myself and my husband were connected and had internet access 24/7. Unlimited data too. The device was light, compact and came with a battery charger- managed to get about 6-7 hours use before charge was needed. It never let us down, coverage was excellent. Would highly recommend using travel Wi-Fi from e-connect Japan and well worth the money. Great job!
Good choice for my trip
I used a wifi box during 3 weeks on my Tôhoku trip and had a stable connection almost everywhere except some places deep in the mountains and surprisingly one day around Hanamaki. The battery held for almost a day but since an external battery was included, this eas not a big problem.
A great choice for Japan travel!
The pocket wifi worked very well for the two of us. Set up and connection was simple. The included instructions for everything made it very easy. The only problem we had was that the battery didn’t last more than 2 or 3 hours. The extra battery pack was very useful and was used often. I would not hesitate to recommend Econnect to others. Thank- you also for your prompt replies when needed.
Connection is perfect, power bank was not working.
Internet speed and service was perfect, device was working up to 10h without charging. Very happy with this. Issue: Power bank provided by Econnect was not working as I was not able to charge it or it was not showing that it was charging, so I had to use my own. Thank you!
Thank you
Arigatoo gozaimasu
Simple and economical
Was just right for my 3 week visit. Carrying the device was no problem for me (just put it in my pocket). If I was relying on Maps for real-time direction every day, I would get a package with more data but I only needed that a few times and so the economy plan was plenty.
One word , perfect
From day one perfect internet connection. Used it during three weeks .
Great service and great wifi.
I was very impressed with the great service and ease of receiving and returning this pocket wifi. The wifi connection was very reliable and plentiful for our needs.
Good Pocket WiFi
Very affordable and easy to use. Good communication. I highly recommend this service.
Best Pocket WiFi !
I ordered my pocket WiFi and had it delivered to my hotel. Upon my arrival at the hotel it was delivered and ready for me to use! I'm so happy I did not have to wait in line at the airport. I highly recommend having it delivered if your able. I was easy to set up with very good clear instructions. I used my pocket WiFi everywhere it worked perfectly in my taxi, trains or just walking around the city of Toyko. I cannot express how great this plan was for me. I will use it again, for sure!
Fantastic resource for the traveller
We were recently travelling around Kyushu. Emi, from Japan Explorer, Melbourne, recommended eConnect’s Pocket WiFi. I ordered it online only a few days before our arrival but it was waiting for us at the hotel. So easy to use and carry around and it helped us out a number of times, especially when we were traveling in the remoter areas of Kyushu. Certainly great value. I now consider it an essential for any holiday!
easy and useful
The pocket wifi and powerbank were already at my hotel when I arrived in Kyoto. I used it a lot for maps and other travel information. Returning it on the last day was easy with the prepaid envelope. I would use it again.
Good service delivery and performance
The device was ready and available when we arrived at the hotel in Tokyo. Performance was good in terms of speed and coverage. Weak point only were the battery lasting for less than one day and SSID change a couple of times that forced to new wifi network reconnection (but it was easy...). Satisfied anyway with the product.
Excellent wifi
Excellent connection
Good connectivity
Good connectivity and size for easy use on the go. The only issue is it tends to run out of charge quite quickly so the power-packed is invaluable
Good value and support
Essential item for the Japan traveller and good value. After a little hiccup early in the rental period this was solved by excellent troubleshooting instructions. Only things I would like to see improved are 1. More information on how you will receive the unit while ordering 2. Send the email with the full instructions on returning the unit a few days before the end of the rental period. I received mine after posting, I hope it was received OK. Other than that I was very pleased with the unit and will certainly use econnect again.
Happy
It was useful
small and fast
the service is great. easy to get, to use,to return. Fast internet/
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)