Reviews
Discover what our customers are saying about their experience.
Good choice
Had the gadget for 2 Weeks. Very important for a holiday in Japan so that you have data to use Google Translation and Maps plus Mode. I did not like that you cant See how mich data you actually Use. Service was fine otherwise.
GIAPPONE 2025
Il pocket WiFi mi è stato utilissimo in Giappone dove avere una connessione continua ed efficiente è determinante per la ricerca di strade, negozi, ristoranti e poter comunicare in ogni momento con amici e persone care inviando anche post o video. Funziona benissimo ed è semplice nell'uso, lo consiglio vivamente a tutti!!
Easy to use and reliable
I loved using the pocket WiFi device we had private and reliable internet at all times. I bought the monster plan but it was too much data we ended up using half of the data in two weeks with 3 phones. I still served a lot of money not using my phone company day plan.
Neat and handy
We were able to collect at our first hotel. That was nicely planned. For the useage it's quite simple, we even got a power brick to change the device if it ran our of battery, not sure if it was with the order. Very rarely during our trip my wifi pocket had a slight bug, but in the manual it stated to just do a reset, which sort out the issue. For sending it back, it was very clear instructions and was also able to find a postbox at the airport. Would use it again!
Great service
I found the pocket wifi was easy to use and very convenient as it was there as we got off the plane. The back up service was great but the only issue I had was being able to see how much data was left before I handed it back. It told me how much I used on the day but I was always worried that I would run out on my way to the airport and I needed it working then to guide me to the airport. Maybe there is somewhere that tells me but I could not find the iunformation. This to me was very important. Thnk you
Always connected. Even in the Alps.
Great service.
Awesome service
I can’t buy a SIM card , due to my contract iPhone policy. My best option was pocket WiFi. I asked Econnect to deliver to my hotel in Japan. They sent it on time and when I arrived to Hotel . The pocket WiFi was with lobby hotel staff. And before I headed back home. I just dropped off at the post office box - Narita Airport. It was so convenient.
Perfect pocket wifi
We arranged to have the wifi sent to our first hotel and it was there for when we checked in,the set up was a breeze and we had zero problems,the drop off at the airport was very easy enabling us to have wifi until the very last minute of our travels,can recommend this company and will use them again if we come back to Japan( google is your best friend in Japan especially maps)
High quality service
Everything was perfect since the delivery of the pocket wifi to our hotel, until the end of the use. We got a notice with instructions of how to use the pocket wifi and how to send it back with the prepaid enveloppe. I hightly recommand Econnect Japan !
Realiable
It's the second time I choose this pocket WiFi for my travel and it always worker perfectly. The instructions were clear and everything important was provided. Surely there will be a third time!
It was very useful
The device worked fine and it was very useful for our trip to Japan. And the processes (e.g., receiving and returning the device) were also very easy and convenient. I appreciate your service.
Service that work as it should be
Friendly support. Delivery in time. Clear instructions. Good quality of internet connection and reasonable prices for packages. All great. Thank you very much!
Exelent
Excelente fue excelente Desde la entrega puntal y la cobertura del wifi Súper recomendable
Pocket WiFi
We did not experience any problems while in Japan which made our visit so much more pleasant. It was easy to set up and use. The only problem we ran into was trying to mail it at the post office. The thickness of our package exceeded the 3 cm so we had to open up our envelope and open up the case completely so it would meet their requirements. Had we decided to mail it at the airport, we would have ran into problems since we did not have any tape to reseal the envelope. Other than that we totally enjoyed using the convenience of the equipment and will order it again on our next visit to Japan.
Worked great
Was at our hotel on arrival as requested. Worked well everywhere we went. Tokyo, Nagoya, osaka, hiroshima, mirajima, kyoto. Clear instructions. Easy to post back once at airport before departure and done with it.
extremely useful gadget
I was able to use the pocket wifi router with my American smartphone and run google maps and messaging apps. It was a lifesaver while I was in Japan.
Internet in your Pocket
This is a must when traveling in Japan. Best decision to rent one for week!
easy to use
connection can go everywhere, just need to make sure the battery wouldn't last the whole day. plug in provided Backup battery will be better. only change the backup at night.
Works easy
This is the second time I have used econnect. It was waiting at my hotel and started with minimum tech skills. The Internet speed was fine even for movies. The price was as good as all the competitor offers. When your on a good thing stick to it.
Ottima esperienza
Piccolo e facile da usare. Sempre connessi con i nostri 2 dispositivi. Ritiro facile in aeroporto e consegna agevole in tutti gli uffici postali, nelle cassette presenti ovunque. Lo consiglio
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)