Reviews
Discover what our customers are saying about their experience.
Product OK but not great
I was somehow satisfied with your product however sometimes it was difficult to get the signal and have internet. On my arrival, I used an ESIM for few days before using your product and was very satisfied. I am ambivalent if I would use a power connect over a normal sim card
Prima om met medereizigers te gebruiken
Het apparaat is eenvoudig in gebruik. Prettig om online te zijn als je onderweg bent. De route zoeken of een restaurant in de buurt. De batterij liep helaas snel leeg en de connectie met de extra batterij liep niet helemaal goed. Het kabeltje kwam los te zitten en laadde daardoor niet op
OK
SERVIZIO OTTIMO..... NONOSTANTE UN PROBLEMA DI BLACK OUT RISCONTRATO RISOLTO TRAMITE PUNTUALE CONTATTO VIA MAIL. CONSIGLIATISSIMO
Great service
I was extremely happy with the ease of using the Wi-Fi and the fact that they delivered it to my hotel and the ease in sending it back through the post. Excellent service.
Made me feel safe
In big countries, you need something like that, a WiFi with you all the time, it makes you feel safe and not alone. It was shared by 2 people. Thank you.
Perfect wi fi
Many thanks for the router, there were no any troubles with the Internet during 11 days of the trip. It was easy and quick to pick it it up during check in in the hotel as well as dropping it in a post box in the Narita airport. I strongly recommend to use it.
Pocket WiFi Convert
I'm a first time user of Pocket WiFi. I am sold on its use and will never use an expensive, less reliable, mobile service provider travel plan again. My eConnect Pocket WiFi was shipped to my hotel and was available upon my checkin. It was easy to set up, performed fantastically throughout my entire trip, and was way less expensive than my mobile provider's foreign travel plan. eConnect provided prepaid return shipping materials, which made returning the device at the end of my trip a breeze.
Great Use!
Pocket wifi worked every place I went in japan. I really appreciated the service! The company sent the device to my hotel and to give back was really easy too! I recommend the service if you are traveling to Japan
PERFECT FUNCTIONING
They sent us the box with the pocket wifi to the hotel where we were staying the day we arrived, perfectly packaged and with instructions. It has worked perfectly every day. It comes with an external battery in case the pocket had to be recharged, which also served us for phones. The pocket and the battery take up little space in your bag. It is the first time I have used it and the experience has been very good. It is returned on the last day by mail, in one of the mailboxes on the street, in the cardboard envelope that is attached to the box with the pocket, and which has all the information completed.
A conexão foi perfeita
Em todas as cidades que utilizei, a conexão foi perfeita.
Easy to receive, use & return.
No problem to pickup as Device was ready and waiting for me at Hotel checkin desk. Easy to use and worked in almost all locations. Having constant connection saved me many times from getting lost when using Google maps and Google translation. Returned using the provided envelope at the Japan Post Office at Narita before flight checkin was straight forward. Highly recommend using this Pocket Wi-Fi service to anyone travelling to Japan.
Used in Wakayama and Kumano Kodo
Got 20Gb package which was more than adequate for 24 days with one user. Coverage was in cities, towns and countryside generally. No reception in most remote parts of Kumano Kodo hike. But other people on the hike had similar experience with their different brands. Overall pretty satisfied.
Just perfect! Works really excelent.
I rented this modem and was completely satisfied. I deeply recomend it. Great.
Fast and reliable
I was really impressed with the quality of the pocket wifi. I don't think I encountered any gaps in connection for the whole trip. Very pleased overall.
Easy to use
It was so easy to use your pocket WiFi! It was waiting at my hotel and was ready to use out of the box. I just connected my phone to it and BAM...internet. We were in Japan for for 22 days and never lost signal or had a problem, even in the mountains. Works wonderfully!
Perfect use of Pocket WiFi + energy bank
I successfully used the package in each of my stay in Japan, even when I crossed the country on various hills and forests. Thank you for a perfect internet system!
tutto perfetto
Mi è stato consegnato il poket wifi direttamente in hotel e l'ho riconsegnato in aeroporto imbucandolo nella cassetta postale. Mi è stato fornito tutto l'occorrente, davvero semplice e agevole. Consiglio assolutamente
All in all very useful for travelling, ...
... if you remember to take the device along with you every time you leave the house. We found that battery life could have lasted a bit longer, and speed could have been a bit faster. Delivery and return process was smooth and very well organized. Would use it again on a next visit to Japan.
Best thing for travelers!
My friend, who went to Japan last year recommended this product. I researched a few different options and this one was the cheapest among pocket Wi-Fi. I'm surprised it was cheaper than the most popular options that were recommended by all the YouTube travel channels. This was extremely easy. I just had to type in my hotel address and they delivered it to my hotel. I paid for 50 GB and I think me and my wife only went through about 35 in 10 days. The battery would last about 6-10 hours depending on our usage so sometimes we would have to recharge it during the day. No big deal sometimes we wouldn't need it or if we were at the hotel we would use hotel Wi-Fi. We would also charge it overnight and we were always good to go the next day.
Indispensabile
La ricezione praticamente ovunque anche in metropolitana e quasi sempre ottima. Fantastico il servizio completo: -dotazione con Power bank e cavo di alimentazione; -busta preaffrancata per la restituzione; -restituzione super facile imbucando tutto nelle cassette postali. Unico punto migliorabile la consegna in aeroporto: se si arriva nel terminal 3 bisogna spostarsi nell' altro terminal per il ritiro presso l'ufficio postale (uno straniero appena arrivato ha bisogno subito di Internet e spostarsi è complicato anche per la lingua) Comunque grazie infinite, siete stati indispensabili e professionali Laura
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)