How To Set Up Your Pocket WiFi
It's the same as connecting to any other WiFi network.
Press and hold the power button
The power button is on the upper left-hand side of the device. Hold it for a few seconds, then the device will turn on.
Access SSID and Password
Once the device is on, scroll up to unlock and find the main menu screen with 6 icons. Tap SSID icon on the screen and find SSID (network name) on the top of the screen and Password (key) right below.
Connect your device
Select the SSID (network name) from the available WiFi networks on your device. Then, enter the Password to connect.
Frequently Asked Questions
Q. My Pocket WiFi doesn't charge, what should I do?
First of all, please double check the USB cable and AC adapter you are using for charging are not broken.
Pull off the back lid from the right bottom corner and remove the battery while it's turned off, then put them back and see how it goes.
If they didn't help, please contact us at info@econnectjapan.com.
Q. My Pocket WiFi doesn't turn on, what should I do?
Pull off the back lid from the right bottom corner and remove the battery while it's turned off, then put them back on and see how it goes.
If they didn't help, please contact us at info@econnectjapan.com.
Q. My Pocket WiFi says it's out of coverage. What should I do?
If the signal icon is in red and it looks offline, please try the following steps and see how it goes.
- pull off the back lid from the right bottom corner while it's turned off
- remove the battery
- slide to open the sim slot cover
- take out the sim and re-insert it
- slide to close the slot cover and put everything back on
Q. How do I check data usage for my Pocket WiFi?
Our Pocket WiFi device has an in-built data counter so that you can check your data usage on its screen.
Q. How do I charge Pocket WiFi?
Our Pocket WiFi devices can be charged via standard micro USB cable.
We include one micro USB cable along with a portable battery with every Pocket WiFi rental.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices can connect up to 10 devices at the same time. This means an entire family, or an individual with multiple devices (laptop, tablet, game console, etc.) can all connect their devices to a single device.
Q. Does my phone work with Pocket WiFi?
If you have a smartphone that is capable of connecting to WiFi then it can work with Pocket WiFi. It works with any WiFi-enabled smartphones, tablets and laptops.